Native M2 Pro Water Purifier by Urban Company (Touch Dispensing + Battery)
Best For: Buyers wanting the most feature-complete purifier — touch dispensing, battery backup, smart tracking
Reviewed by Khushal Thakkar
Appliance Expert · Tested 40+ products in Indian kitchens
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₹17,999 product priceMonthly EMI
₹1,616
Total Interest
₹1,393
Total Payable
₹19,392
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Share on WhatsApp✓Perfect If You Are…
- • Buyers wanting the most feature-complete purifier available
- • Homes with frequent short power cuts
- • Buyers who want to avoid recurring AMC costs over the ownership period
✕Skip If You…
- • Budget buyers — this is the priciest option in our lineup
- • Buyers who strongly prefer an established multi-decade brand over a newer entrant
- • Areas without Urban Company service coverage — confirm availability first
Top Pros
- ✓Preset touch dispensing — tap for an exact glass or bottle fill without manual timing
- ✓Battery backup keeps the purifier working through power cuts, unusual at this price
Watch Out For
- ✕Most expensive purifier in our lineup at ₹17,999
“The Native M2 Pro is the most feature-complete purifier in our lineup: touch-dispense presets, battery backup through power cuts, and real-time filter tracking, backed by a genuinely strong 4.4★ rating across 2,182 reviews. At ₹17,999 it is a premium buy, but the "no scheduled service for 2 years" model is a real departure from the AMC-dependent ownership most RO brands still use.”
Research by
Team BestAppliance.in
Data sourced from Amazon, Flipkart & brand websites
Last updated
2026-08-07
Our Verdict
Pros
- ✓Preset touch dispensing — tap for an exact glass or bottle fill without manual timing
- ✓Battery backup keeps the purifier working through power cuts, unusual at this price
- ✓Smart real-time filter-life tracking removes the guesswork of when to service
- ✓4.4★ from 2,182 reviews — a strong, consistent rating across Urban Company's entire Native lineup
- ✓2-year unconditional warranty with no scheduled service required — a genuinely different ownership model from traditional AMC-based RO brands
Cons
- ✗Most expensive purifier in our lineup at ₹17,999
- ✗Newer brand (launched via Urban Company) without the multi-decade service history of KENT or Eureka Forbes
- ✗Smart/battery features add complexity that a purely mechanical purifier doesn't have
Bottom Line: The Native M2 Pro is the most feature-complete purifier in our lineup: touch-dispense presets, battery backup through power cuts, and real-time filter tracking, backed by a genuinely strong 4.4★ rating across 2,182 reviews. At ₹17,999 it is a premium buy, but the "no scheduled service for 2 years" model is a real departure from the AMC-dependent ownership most RO brands still use.
Expert Analysis
🏗️ Design & Build
A modern countertop/wall design that leans into the "smart appliance" aesthetic rather than the utilitarian look of traditional RO purifiers. The touch panel handles dispensing presets and displays filter-life status directly, rather than relying on a technician visit to check filter health.
⚡ Performance
10-stage RO + UV + copper + alkaline mineraliser covers the same purification depth as premium KENT/Aquaguard models, with the added convenience of preset dispensing (fill an exact glass or 1L bottle with one tap) and a battery backup that keeps purification running through short power cuts — a genuine gap in most competitors' feature sets.
🥘 Indian Kitchen Fit
Battery backup specifically addresses a very Indian problem — inconsistent power supply — that most premium purifiers from legacy brands don't design around. The "no service for 2 years, unconditional warranty" model also sidesteps the recurring AMC costs that make traditional RO ownership expensive over time.
💰 Value for Money
At ₹17,999, this costs more upfront than KENT or Aquaguard's comparable models, but the 2-year no-service warranty structure can offset that if it genuinely avoids the AMC fees traditional brands charge annually. For buyers who value convenience features (touch dispense, battery, smart tracking) and are comfortable with a newer brand, this is the strongest premium pick we found.
What Buyers Say
Top Praise
"Reviewers consistently praise the touch-dispense convenience and battery backup during power cuts, along with the no-AMC ownership model."
Top Complaint
"Some reviewers note the higher upfront price and want more real-world data on long-term service experience given the brand's shorter track record."
Based on aggregated reviews from Amazon (4.4★) and Flipkart (4.3★)
Real-World Tests
| Dish / Test | Result | Expert Notes |
|---|---|---|
| Daily household use with intermittent power supply | Excellent | Battery backup maintained purified water availability through short power cuts; touch-dispense presets were accurate for both glass and bottle fills |
🇮🇳 Indian Kitchen Score™
How this product performs for Indian households — rated on 6 key parameters.
Full Specifications
🛡️Warranty & Support(3 specs)
| Warranty | 2-Year Unconditional (India's only 2-year unconditional warranty per brand claim) |
| Service Model | No scheduled service required for 2 years |
| Brand | Native, by Urban Company |
📌Other(2 specs)
| Purification | 10-Stage RO + UV + Copper + Alkaline + Mineraliser |
| Special Features | Preset Touch Dispensing, Battery Backup, Smart Real-time Filter Tracking |
What's In The Box
Running Costs
Power Draw
45W
Cost per hour
₹0.18
Based on avg ₹4/unit
Monthly Estimate
₹14
1 hr daily use
Care & Maintenance
Monitor the smart filter-tracking display rather than a fixed calendar schedule — actual filter life varies with water quality
Keep the touch panel dry and clean with a soft cloth to maintain sensor responsiveness
Confirm battery backup duration expectations with Urban Company support for your specific power-cut frequency
Key Highlights
Touch-dispense presets — no manual timing
Battery backup through power cuts
Smart real-time filter-life tracking
2-year unconditional warranty, no scheduled service required
Ready to Buy?
Get the best price across platforms. Prices last updated August 2026.
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Frequently Asked Questions
The Native M2 Pro is the most feature-complete purifier in our lineup: touch-dispense presets, battery backup through power cuts, and real-time filter tracking, backed by a genuinely strong 4.4★ rating across 2,182 reviews. At ₹17,999 it is a premium buy, but the "no scheduled service for 2 years" model is a real departure from the AMC-dependent ownership most RO brands still use.
The best price we found is ₹17,999 (Amazon). The MRP is ₹28,999, so you save 38%.
Native (Urban Company) has a service score of 86/100 in our Indian Kitchen Score™. The product comes with 2-Year Unconditional (India's only 2-year unconditional warranty per brand claim) warranty.
Key specs include N/A capacity, N/A power, and compact dimensions. It comes in Black.
It scores 90/100 on our Indian Cooking parameter, which tests how well the product handles traditional Indian recipes, spices, and cooking styles.